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Let Sterling Donate up to $1000 to the Local Charity of Your Choice
SterlingVOICE Donation Program (cont.)
How you benefit:
You’ll receive unparalleled flexibility with the SterlingVOICE™ system. Experience next generation voice and data services TODAY with the most innovative phone system on the market.

  • You have no equipment to buy or manage
  • Top quality ShoreTel® equipment
  • Incredible flexibility, happier employees and fewer problems
  • Mention this article and we’ll donate your first month’s service fee of up to $1000 to the local charity of your choice
    (Valid on systems installed before Dec 31st. 2007)

The local community benefits:
When you subscribe to SterlingVOICE™ before December 31, 2007, you choose which local charity will receive your donation. Call us today and find out how you can give back—through our SterlingVOICE™ donation offer.

Schedule a friendly consultation today. 503.968.8908 or visit www.sterling.net


 

Tech Tips: Top Support Questions Answered
How to Avoid Full Inbox Message & More
(cont.)

Q: People tell me they cannot send email to me and they get a message that my mailbox is full. I have removed many emails from my inbox on my computer, and the message is still being sent that my mailbox is full.
A: The message is sent from our mail server, not from your computer email program. The most common problem here is that your email program is set to leave messages on the mail server for too long a period. Go to the advanced settings in your email program and under the part that tells how long to leave messages on the server, and make sure it is checked to remove after a given number of days. We recommend no longer than 10 days. Once this is changed, save the settings and perform a send and receive, and the problem should be solved.

Q: I want to change my password on my email box hosted by Sterling. How do I go about having this done.
A: You can change your email password by logging onto your email box via the webmail interface and from the dropdown menu for “Account Options” in the upper right hand of the screen, choose “Change Password” and follow the instructions on the screen.


Did you know if your email is hosted by Sterling that you can set a vacation message to be sent out while you are on vacation?

1. Start by logging into your email box via the webmail interface. Once you log on to the webmail interface, you will find a dropdown menu for “Account Options” in the upper right hand of the screen.

2. From the dropdown, choose “My Vacation Message” and follow the instructions on the screen. This will send one message to each person who sends you a message while you are gone.

 
Sterling webmail provides a quick and easy way to keep in touch when you're away from your desk.

3. When you return, simply remove the message and save it as a blank message, and the message will no longer be sent. Be sure to “Clear Vacation Message Recipients” by choosing that option from the menu as well.


 

Feel the Freedom: SterlingFAX (cont.)

Traditional Fax

SterlingFAX

Stuck in the office waiting to send and receive faxes

It's mobile – Send and receive faxes anytime from anywhere

Concerned about who may see your fax information

More secure – Faxes delivered directly to your e-mail inbox

Expensive supplies costs to maintain your fax equipment and replace ink and paper, the cost of additional fax lines, etc.

Inexpensive – No new fax machines and supplies to buy or maintain. Costs less than $10 per month per user!

Running out of toner/jammed paper can prevent you from receiving your faxes

Reliable – Faxes are delivered to your e-mail. You choose if/when to print them out.


SterlingFAX™ is a proven, high-quality technology that comes with Sterling’s superior customer service based right here in Portland, Oregon.

Now you can send, receive, and manage all of your faxes electronically from your PC, Mac, or mobile device. It’s as easy as sending and receiving e-mail.

Don’t let your fax needs slow you down—test drive SterlingFAX™ today and feel the freedom!

Find out more—visit the new SterlingFAX™ web site at www.sterlingfax.net



 

Making the World a Better Place
Sterling Employee Ken Perkin Helps Build Homes in Mexico (cont.)
The purpose of the trip was to provide modest homes for two of the least fortunate families in Rosarito.
Ken traveled with 46 total adults and high school students. After a 2-day car ride to Rosarito, the group was housed in a camp that was a back-filled dump. They stayed in tents and used outhouses and showered with 2 gallons of water per day stored in 55 gallon drums.

“Each day as we arrived at the job site, local residents and many children would come to watch,” said Ken.
“A neighboring family asked for an application to receive a house. Children were a constant presence while we were there. They wanted attention, and we were able to provide a mini vacation Bible school for them. We spent time playing games with children of
all ages.”

Ken’s group built with no power tools—just like the local people—and they lived in conditions much the same as those they were helping. The families who were chosen to receive the new home helped every chance they could, and even the children from the neighborhood pitched in and worked alongside the group.

“My biggest challenge was to stay focused on the house-building project. The temptation was to spend more time with the local people, especially the children who desperately wanted attention,” said Ken.

Another goal of the trip was to give the volunteer adults and teens the opportunity to experience the life style of those we were helping.

“My most vivid recollection of the trip was watching tears come to the eyes of the man of the house we built as we dedicated their new home to God and sang with them in their language a song of dedication,” said Ken. “I highly recommend this type of project. Amor Ministries is a great organization. They have the
system down very well and provide as much or as little guidance as your group needs to complete your project.”

“It was awesome to see God work in the lives of a group of high school kids from a fairly affluent community, as they came together to help the most needy in another country. They willingly gave up summer vacations to live in conditions no one would choose, to help people they did not know, so they could show God’s love to them. Without exception,
I can say that anyone—adult or teenager who participated—would go again without question. We were all able to see what such a small sacrifice on
our part can make in the lives of others less fortunate.”

+ + +
 

The neighborhood was an old dump site that had been backfilledwith dirt and ants. The ants got into everything, including the tents and the vehicles. Ken’s group was killing ants all the way home.


The family whose house was being built had lived for years in this one-room makeshift dwelling.

Volunteers lived in a small tent area with no running water—and lots of ants.



Amor leader and teen place the final surface on the outside of the family’s new home.

An added bonus: a spur-of-the-moment Bible School was enjoyed by volunteers and local children alike.

Sterling believes in investing in people, and employees who participate in community outreach projects are offered time
off to give back.

 



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